International Orders
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All international orders ship from our distribution centers and from approved stores. The recipient is responsible for all duties, taxes, Customs and applicable brokerage fees. Please contact your local Customs office for an estimate of these fees before placing your order.
Business Hours:
Monday - Friday 8am - 8pm Eastern Time (1pm - 1am GMT)
Shop westmarine.com 24 hours a day, seven days a week.
Order from almost anywhere in the world. Our international USA toll number is +1-408-701-3907 or reach us by email at wminternational@westmarine.com
Fax: West Marine, International Direct Sales, USA (+1) 831-761-4020.
Mail:
West Marine
International Direct Sales Division
1 East Broward Blvd. Suite 200
Ft. Lauderdale, FL 33301
USA
West Marine does not ship any products, perform services or conduct any business in Australia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom.
International Shipping
| Service | Delivery Time | Size Limit |
|---|---|---|
| Canada Standard | 3 - 7 business days | 9 feet in length |
| International Priority | 2 - 3 business days | 9 feet in length |
| International Standard | 5 - 10 business days | 9 feet in length |
| DHL Service | 4 - 6 business days | 4 feet in length |
| Air Parcel Post | 4 - 6 weeks | 4 feet in length |
Shipping to a Freight Forwarder
When shipping to a business within the United States that is going to export the shipment to another country, please have the following information available:
- Freight forwarder's full business name
- Freight forwarder's US address
- Freight forwarder's US phone number and/or fax
- Your customer account number/box number (if any)
Hazardous Items and Products
Hazardous or toxic items such as paint, flares, fire extinguishers, batteries, epoxies, compressed gas and some cleaners cannot be shipped to International destinations or to freight forwarders who will export them overseas. Hazardous products are identified with this symbol below.
Payment
All prices are shown in U.S. Dollars (USD, US$)
There are 2 ways to pay:
- We gladly accept PayPal, Visa, Master Card, American Express, Discover and JCB credit cards.
- Wire Transfer payments: please contact us by email at wminternational@westmarine.com for bank details.
We do not accept personal checks or offer Freight Collect on orders. Please note that on high dollar orders and/or orders shipping to an address other than the credit card billing address, we may require payment by Bank Wire Transfer. This secure method of payment prevents identity fraud. For Bank details, please contact us at +1-408-701-3907 or wminternational@westmarine.com.